Shipping and payment
Delivery areas
We deliver to Germany, to all countries of the European Union and to Iceland and Norway. We do not deliver to the French overseas territories (postcodes beginning with 971, 972 and 973). Deliveries to Iceland and Norway may incur customs duties and import charges, which are paid by the recipient.
Crossbows and pistol crossbows
We sell crossbows only to persons aged 18 or over and deliver them only to these countries: Germany, Austria, Bulgaria, Czech Republic, Estonia, Finland, France (excluding overseas territories), Hungary, Italy, Netherlands, Slovakia. In other countries, crossbows require a licence or may not be shipped to private persons. Please observe the regulations of your country.
- Germany: shipped with DHL “Ident-Check”. The courier hands the parcel only to you in person on presentation of your ID. If the courier does not find you at home, you can collect the parcel with your ID at a DHL branch.
- Outside Germany: we only ship after you have sent us a copy of your ID and we have checked your age. We will contact you by email after your order.
- Payment: orders containing a crossbow can only be paid by prepayment, not by cash on delivery, PayPal, card or Klarna.
Shipping costs
You only pay the highest shipping rate of the items in your shopping cart. Shipping costs are not added up, and the quantity does not matter. Within Germany you pay at most €6.90, to all other countries at most €19.90. The shopping cart shows the exact amount before you order. All prices include statutory VAT.
| Product group | Germany | Other countries |
|---|---|---|
| Limb caps, archery accessories | €2.90 | €9.90 |
| Strings | €2.90 or €4.90 (from €25 worth of strings €4.90) | €9.90 |
| Crossbow bolts (aluminium, carbon, fibreglass, pistol crossbow) | €4.90 to €5.90 | €12.90 to €16.90 |
| Replacement limbs | €4.90 to €6.90 | €12.90 to €17.90 |
| Archery arrows | €4.90 to €5.90 | €19.90 |
| Crossbow and bow bags | €6.90 | €12.90 to €19.90 |
| Upgrade kits and magazines | €6.90 | €19.90 |
| Crossbows and pistol crossbows | €6.90 | €19.90 (only to the countries listed above) |
Cash on delivery incurs a surcharge of €7.90.
Delivery time
We ship with DHL or Deutsche Post. Delivery usually takes 1–3 working days within Germany and 2–5 working days to other countries. For prepayment, it begins once payment has been received; for a crossbow shipped outside Germany, additionally only after the ID copy has been checked.
Payment methods
- Prepayment (bank transfer): you receive a 1% discount on the value of the goods. You receive our bank details with the order confirmation. Please transfer the amount within seven days; we ship once payment has been received.
- Cash on delivery: you pay the courier in cash. Germany only and not for orders containing a crossbow. Surcharge €7.90.
- PayPal, credit or debit card, Apple Pay, Google Pay and Klarna: via Shopware Payments, not for orders containing a crossbow. Klarna may carry out a credit check.
The payment methods available for your order are shown during checkout. Further details can be found in our terms and conditions.